reddit · SideProject · 09-11 15:50 50 分 ← 返回列表

I built an AI that handles your DMs & comments like a sales person

I’ve been looking for a decent way to automate DMs and comments for a while. The annoying part was that most of the tools I found had one of two problems: They either charge based on contacts/conversations, so the better the tool works, the more ridiculous your bill gets... Or they’re still built around flowcharts. Like... drag this box here, connect it to this condition, add another branch if the customer says X. It’s 2026. I don’t want to spend hours building decision trees. I j

五维评分

付费意愿

需求真实度

个人可落地

竞争空间

新鲜度

AI 分析

痛点：中小商家在 Instagram/WhatsApp/Messenger 上处理私信和评论是重复劳动，而现有工具按联系人/对话量计费（效果越好账单越贵）且必须拖拽流程图搭建，维护成本高。

目标用户：做社媒私域获客的中小电商、DTC 品牌、独立卖家，以及替客户运营社媒的代运营机构。

证据：The annoying part was that most of the tools I found had one of two problems: They either charge based on contacts/conversations, so the better the tool works, the more ridiculous your bill gets... Or they're still built around flowcharts. ... It's 2026. I don't want to spend hours building decision trees. I just want to give an AI my business info and have it actually understand the conversation.

变现：固定月费订阅（不限对话量，直接反打竞品的按量计费），按接入渠道数/账号数分层；对代运营机构提供多客户白标套餐。

MVP：2 周只做一个渠道（Instagram 评论+DM）：抓取帖子评论关键词（如 price?/send details）→ LLM 意图分类 → 用商家官网/FAQ 自动生成的轻量知识库生成回复 → 附带预约链接；完全砍掉流程图，用单一 Prompt+上下文代替；固定 $29/月不收对话费。

竞品：ManyChat、Chatfuel、Zoko、Chatbase、Intercom Fin

摘要：开发者发布 instantreply.co，让 AI 接管 Instagram/WhatsApp/Messenger 的私信与评论，可识别 “price?” 之类的评论并自动回复、筛选线索、约时间，还能对接 Shopify 和日历。他点出两大痛点：现有工具按联系人/对话量计费导致账单随效果膨胀，以及仍靠拖拽流程图搭建。方向属于已被验证的 DM 自动化赛道，但竞品密集、无收入或付费意愿的直接证据。