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EU sellers: Shopify doesn't send your T&C and withdrawal notice with the order, so I built an app that does

Hi r/shopify , I'm an e-commerce manager, and one thing kept bugging me with EU stores on Shopify. Under EU consumer law, you have to give buyers your terms and the withdrawal information (including the model withdrawal form) on a "durable medium". In practice that means an email or a PDF, not just a link to a page you can edit later. Shopify's order confirmation doesn't attach anything. Most stores I've worked with either hack it into the notification template with links, or just hope n

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AI 分析

痛点:欧盟消费者法要求商家以邮件或 PDF 这类“持久介质”的方式,向买家提供条款与撤回权告知;但 Shopify 的订单确认邮件不会自动附带这些文件,多数商家只能用模板塞链接或干脆赌没人追究,存在合规风险。

目标用户:在欧盟销售、使用 Shopify 的中小商家与代运营(e-commerce manager)

证据:Under EU consumer law, you have to give buyers your terms and the withdrawal information (including the model withdrawal form) on a "durable medium"... Shopify's order confirmation doesn't attach anything. Most stores I've worked with either hack it into the notification template with links, or just hope nobody asks.

变现:Shopify App Store 订阅制(按邮件量或店铺月费分层,免费额度 50 封/月做获客),后续加价提供隐私政策、保修信息等多文档投递与多店铺套餐。

MVP:两周内可做:监听 orders/paid webhook,按买家 locale 匹配语言,将商家上传的 T&C、撤回通知 PDF 通过自建 SMTP 或 DKIM 域名在订单后自动发送,提供发送日志、退信重发与多语言邮件文案编辑。

竞品:Shopify 自带 notification 模板(仅链接,非持久介质)、各类 GDPR/条款生成器(Termly、iubenda 等,只生成不投递)、Shopify App Store 上现有合规/条款类应用

摘要:发帖人是一名电商运营,因为发现 Shopify 订单确认邮件不附带 T&C 与撤回权告知 PDF,不符合欧盟“持久介质”要求,于是自己做了 CompMailer 应用;该应用支持 24 种语言、DKIM 自有域名发信、退信一键重发,免费额度 50 封/月,目前正在 Shopify 应用商店审核中。他发帖是为向欧盟商家征集现有做法和额外文档需求,帖中未给出任何付费意愿或收入数据。

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观望 欧盟消费者法要求商家以邮件或 PDF 这类“持久介质”的方式,向买家提供条款与撤回权告知;但 Shopify 的订单确认邮件不会自动附带这些