reddit · SideProject · 10-14 17:50 70 分 ← 返回列表

I built an Extension to Protect me against TCPA Calling Violations in any CRM.

I sell insurance, and like a lot of people doing outbound calls, I'm working leads in multiple states and all four time zones. There's a Federal flat rule and then there separate rules about what hours you can call and how many times you can call in 22 other states. They keep changing and I couldn't find any website that was completely up to date. All the states have totally separate websites for this. The hours by state can be really different through the week, Saturday, Sund

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痛点：外呼销售在跨州、跨时区拨打时，难以实时记住并遵守不断变化的TCPA及各州电话营销时段/节假日规则，违规可能面临每通$500-$1500或更高罚款。

目标用户：保险、地产、贷款等外呼销售团队，使用GoHighLevel等CRM的独立销售和中小呼叫中心。

证据：Under the TCPA, statutory damages for violations covered by the Act can be $500 per violation and $1,500 for willful or knowing violations. ... how am I supposed to remember all of these calling rules while I'm actually working? Go High Level has only one toggle to help with this and it only turns on Federal guidelines.

变现：Freemium：免费规则目录/基础提醒，付费订阅CRM扩展（按坐席/月）提供实时拦截、多州规则、节假日/紧急状态更新和审计日志；企业版合规报表。

MVP：2周内做一个浏览器扩展或GHL插件：后台每日抓取/维护州级通话时段、节假日和紧急状态规则；在前端根据线索州、时区、当前时间显示红/绿状态，并在点击拨号前弹出合规提醒和记录日志。

竞品：GoHighLevel内置联邦规则开关、Contact Center Compliance、DNC.com、Blacklist Alliance、TCPA Compliance工具

摘要：发帖人是保险外呼销售，因跨州拨打需遵守TCPA和22个州各自不断变化的通话时段/节假日规则，自建爬虫每日检查约60个来源并免费发布规则目录。他已开发CRM扩展，目标是解决实际外呼时无法记住规则的问题；违规罚款可达每通$500-$1500，部分州罚款更高。